Patient Feedback

Susan Wolstenholme

11:37 07 Feb 20

A dentist I totally trust, had implants, veneers and crowns done now over 10 years ago and still as strong as ever. Khalid always has time to chat/advise and now my baby boy has seen him twice in his first year to get used to the positive experience of a dentist. Again he took time to explain baby dental care! The whole team is always positive which I think it spreads to the customers ... and he never runs late !

Sufyaan Dudhwala

14:46 29 Jan 20

Great service and very professional throughout. Thomas and his assistant did an excellent job in such a short time, would definitely recommend to others.

Zeshan Tahir

10:15 28 Jan 20

A really good practice restores faith in dentist! Dr Master was very informative and the team are really friendly.

Carol Costello

18:36 17 Jan 20

Katharine Whitaker

09:52 07 Jan 20

sharing this on behalf of my Mum who has been a patient for years, and who greatly appreciated the emergency appointment she needed recently,

Faatimah

16:00 31 Dec 19

farzana ibrahim

16:19 20 Dec 19

Excellent professional people. Dr khalid is very friendly and professional dentist. Thanks for everything.

Erika Nagygyorgy

21:25 19 Dec 19

We call them friday night about my son have terrible pain. They said they will be call back us when the dentist is open saturday morning 9:00We are waiting after we call them again and begging to them the situation is emergency.They said again, will be call us... Until now they don't call us, and more bad thing is they let us waiting and nearly we lost the other emergency dentist booking because of them So I want to say very poor service

Ian Hudson

12:30 10 Dec 19

Well where do I start. I suppose at the beginning would be good.Here goes.15/04/2019.... Finally after avoiding the dentist for many years I plucked up the courage and called Bank View. Rather nervously (In fact very nervously) the first appointment was in the diary.To be honest I didn't sleep well a few days before as I was still in the days of old dentistry (the dreaded gas mask and all that).Anyway with my partner holding my hand for support I was dragged into Bank View for the first time shortly after the phone call.It was here where I met Khalid for the first time. He took the time out and gave me a through inspection and finally we had a plan, a plan to bring my confidence and self esteem back.After numerous visits (I finally did pluck up the courage to go to the dentist without my partner holding my hand 🙂 )I have walked out of Bank View today with the confidence the courage and self esteem I was lacking (10/12/2019).The staff the dental nurses the hygienist the whole surgery are amazing.My advise would be don't avoid the dentist, as I did. As after the last few months I do feel as comfortable in the dentist chair as I do sat at home on my sofa.Many thanks to you all and have a great Xmas and New year.... You are all game changers.Well recommended.I Hudson.

AV

23:45 08 Dec 19

David Riding

09:29 08 Dec 19

A very pleasant experience, the staff are excellent.

Jacqui Davies

18:23 18 Nov 19

5 Stars Given for a 5 Star Service every time I visit. The staff are so lovely and Friendly and that makes you feel at ease instantly you walk in the door. My Dentist Khalid is fantastic, professional and very caring by the way he explains everything so precise, nothing is too much trouble. Very very highly recommended..

Stacey Collier

10:23 14 Nov 19

I have been a patient at Bank View Smile Studios for nearly 2 years, the treatment and customer service I receive is always excellent. Would definitely recommend to anyone who is nervous about attending the dentist as their motto is “calm and gentle dentistry”.

JP Delta

10:14 14 Nov 19

Great dentist! I've always seen Thomas and he always does a fantastic job, best dentist I've ever had and I've had my fair share!

Uzma Begum

18:33 05 Nov 19

Thomas and his assistant Claire were fantastic, they made each of my visits to the dentist very comfortable and fear free. As a child I used to hate visiting the dentist but this is the first dentist I have been to that has been amazing. Thomas was fantastic with my braces and made me feel better with my braces which I was dreading. I would highly recommend them to everyone

shuaib hamid

09:03 05 Nov 19

Very good and knowledgable dentist, left me feeling healthier and more knowledgeable on oralHealth than ever before

Rizwan Patel

23:11 17 Oct 19

Dr Khalid’s a great dentist my whole family love him. He’s done such a fantastic job with my teeth and got rid of a problem that had been bugging me for a decade. The staff at the practice are great too. So friendly and welcoming from the moment you walk into the surgery. No wonder you receive all them awards and get recognised nationally.Keep it up!

Eric Thompson

10:17 17 Sep 19

Very professional, kind and considerate dentistry. Many thanks for your care.

Zainab Patel

11:55 13 Sep 19

I've just completed my work experience at Bank view Dental. Overall , this practice can definitely be recognised for their welcoming and professional atmosphere through their interactions with patients and colleague around them. This experience has secured my motivation to study dentistry in the future which was reinforced from Dr Khalid and Dr Thomas's helpful guidance along the course.Many Thanks for this incredible experience

Z Munshi

14:09 30 Jul 19

I came for work experience, Dr Khalid was eager to teach about dentistry and provide a challenge and i learnt a lot which would benefit my uni application.

Ciara Hickey

16:04 26 Jul 19

Excellent staff and atmosphere.

Saj Bax

09:40 26 Jul 19

Great service all round. Khalid is great with the kids, has a very understanding approach with them. His mannerisms are second to none.The whole atmosphere of the practice is welcoming and professional.Thank you and keep up the great work.5 stars well deserved!

Fariha Khanom

08:32 26 Jul 19

Bank View Smile Studios is by far, the most professional and hard- working practice that i have attended. It was a real privilege to have a weeks worth of experience here as i was able to witness first hand the level of care and diligence that this practice provides. I saw how Khalid treated his patients with respect and ensured that they knew exactly what was happening with their teeth during the course of their treatment. Home care hygiene is emphasised a lot in which Khalid uses interdental brushes, flosses and 3D models to demonstrate to all patients, young and old, to what they can do to help improve their oral health. The dentist is also supported by incredible staff members that are very kind and friendly. I liked how they always interacted with the patients at reception to make them feel comfortable and at ease. Especially in cases of embarrassed or anxious patients, Khalid and his team were able to relate to them and establish a common ground where the patient is confident in the practice’s abilities to create a happier, more relaxed version of themselves. This practice is most definitely suitable for all ages and i would highly recommend as my own experience at Bank View Smile Studios was absolutely wonderful!

Mustafa Hussain

10:13 23 Jul 19

The best dentist around fantastic service and efficient. And would definitely recommend them if u need a dentist. Khalid is the man Thankyou bank view smile

james vacca

07:52 19 Jul 19

I cant thank Khalid and the whole team at Bank View enough for all their amazing work. From the first moment I walked in the place every one of them were fantastic.I was after getting braces to sort my wonky teeth out for my upcoming wedding. I found Bank View through NHS choices and they had a very good reputation. Even though I wasn't in the immediate area, I still felt it was the right choice and I wasn't wrong in my judgment.I went into the process just wanting straight teeth, that's all I wanted. I left with not only a newfound appreciation for my overall oral hygiene but a slight passion/obsession over it.This was all down to Khalid and his meticulous approach to not only the physical aspect of dentistry but the education aspect to it all. At no point did I ever feel pressured or nervous about any of the treatment, even though I was no fan of the dentist.Ultimately, I cannot recommend Bank View highly enough.

Lynda

15:44 14 Jul 19

If you are embarrassed about the state of your teeth or nervous about visiting a dentist, I would definitely recommend an appointment at Bank View Smile Studios.Calm gentle and non- judgemental dentistry is what is promised and that is exactly what is delivered along with a professional but friendly, welcoming and caring service by all the team . They are all brilliant and put you at your ease as soon as you walk through the door. I first came to the surgery a few months ago after, for various reasons, not having visited a dentist for about 8 years. My teeth had deteriorated badly and as things got worse , the greater my anxiety about visiting a dentist had become. I was ashamed of the appalling state of my teeth and infected gums and the reaction of the dentist was one of my main fears. It really helped that, having finally plucked up the courage to ring and explain that I was nervous and would like to speak with someone before I saw the dentist, I was given an appointment for that day to go to speak with Kathy one of the smile advisors. Having listened to my concerns, Kathy suggested that it would be helpful for me to meet the dentist straight away. That was exactly right for me as it meant that I was enabled to overcome one of my main anxieties at that first appointment. As promised Dr Khalid didn't criticise me at all and at no time during my treatment was I made to feel uncomfortable or judged for the state of my teeth. Quite the opposite, he showed understanding, patience and care at all times. That was so important to me. He is a very skillful dentist. He carried out the necessary extractions quickly and painlessly despite the fact that many of my teeth were broken down to gum level. He very skilfully restored a tooth that I had thought beyond repair and closed a gap between my 2 lower front teeth which had been a source of embarrassment for some time. I knew I was going to need dentures and was concerned about how they might look but Dr Khalid and his technician have crafted dentures which I look really natural. I am very impressed that he was able to do that with very little evidence of how my teeth had looked originally! Quite a challenge! It is an added bonus that the colour of my teeth has also been lightened.Throughout my treatment I have felt comfortable with and very confident in Dr Khalid. He always explained what he was going to do and the outcome has been just as he promised.Before coming to the practice, I had been embarrassed when speaking to people and would always try not show my teeth when I smiled. l now feel much more confident in speaking to people and it is lovely to be able to smile properly again and, also, not to have the worry of what will happen next time I visit the dentist. Thank you so much to all the team - you're all brilliant! I wouldn't normally write such a long detailed review but I just hope it might help someone who is perhaps feeling the same way that I was to take that step to ring and make an appointment. I'm certainly very glad that I did and only wish that I had done it a long time ago.

Muhammed Yamin Ali

15:53 10 Jul 19

Im currently doing a work experience placement at Bank View Smiles Studios which has allowed me to witness first hand the remarkable service which is on offer at this practice. Everyone is welcoming and genuinely cares about each patient, making for a wonderful atmosphere. Not to mention the highly skilled dentists who not only provide an easy, comfortable experience for the patient but give quality care that i have not seen at any other dentist. I cannot recommend this practice enough and i am thankful for the opportunity to do my placement here.

Joan Gardner

17:12 05 Jul 19

My first visit was an emergency appointment due to a gum infection. I was extremely nervous due to previous bad experiences when I was younger. I saw Dr Khalid Master who prescribed antibiotics and took x rays. I needed to have two extractions and worried until my next appointment. I can quite honestly say he is the best dentist I could ever have wished to meet. Extremely professional and most patient and caring. I had my extractions on a Monday which were totally pain free and returned three days later for an impression and one day later I have a fitting which has exceeded all my expectations. Again all pain free and for the first time in ages I can smile with confidence. I am absolutely delighted and can not recommend Khalid and his team highly enough. Fantastic service.

Sumaiya P

06:28 28 Jun 19

Aliyah Patel

22:26 30 Apr 19

Bank view smile studios is by far one of the best dentists in Blackburn I did 1 week work experience and it was the best thing ever! All the staff were so kind and welcoming couldn’t ask for anything better! Dr Khalid was absolutely amazing couldn’t thank him enough!! The amount of support and help he gave me was unreal! He gave me a very good insight and understanding of the dental world and couldn’t thank him enough! He made my experience at the dentist unreal, I can’t thank him enough! He did a lot to help me and his knowledge and understanding in dentistry proved a lot! Thank you once again for having me and thank you and the dental team for the support!!❤️❤️

Humairaa Mulla

20:27 30 Apr 19

I have recently finished my braces treatment at this practice. Dr Khalid, the dentist, was amazing and was thorough in explaining the procedures and made me feel very much at ease. I am absolutely over the moon with my smile and as a result of the fantastic results achieved, and the friendly atmosphere created by the dentists as well as the receptionists, I have decided to join the scheme as a private patient. I cannot recommend this place enough to anybody who is wanting to undergo treatment or is wanting to join. Thank you for allowing me to smile with confidence again.

Ridwan Khonat

12:18 16 Mar 19

Absolutely fantastic service provided by Dr Khalid Master this morning.The staff were pleasant and professional. I would highly recommend this practice.They are not only one of the best in Lancashire, but in the UK. Thank you

Douglas

21:54 04 Mar 19

The staff are excellent and there's always a friendly and welcoming atmosphere! Thomas did a wonderful job for my six month smile treatment that we recently completed and I'm thoroughly delighted with the results, and very thankful for the wonderful service! Highly recommended!

Zainab Chohan

18:35 18 Dec 18

Bank View Smile Studios is an amazing dental practice. I am a biomedical science student, who is hoping to start my graduate entry Dentistry course next September and BVSS kindly gave me the opportunity me to carry out my work experience at the practice. I am observing for a week, however in just the last two days I have learnt more than I could have imagined. I have been working with Dr Khalid Master and dental nurse Hailey and I can honestly say that their work on the different procedures is tremendous. The techniques used are very advanced and that is why the best results are achieved and the patients leave the room smiling. One of the new methods used ensures anaesthetic injections are pain-free - which I thought was impossible! The full dental team are very friendly and informative. Dr Khalid explains each treatment to every patient in detail and the advice he gives is invaluable. They definitely live up to their logo- calm and gentle dentistry. I hope that in time, I will also be a qualified dentist, who provides this high level of care. I will certainly be joining the practice myself. I would highly recommend this practise to everyone, I am sure that you won't be disappointed!

Tahira Akbar

16:54 11 Dec 18

Absolutely excellent dentist. Dr khalid made me feel at ease. Has given me an amazing smile and given me so much confidence. Excellent staff, so friendly but also high quality work. Super happy 😃

Jake Swiecki

12:33 30 Nov 18

M_08 V

00:39 14 Nov 18

I'd like to thank Khalid, Thomas and everyone in the Bank view team to give me the wonderful opportunity to take part in work experience. It was a great experience and made me even more sure that I would like to pursue a career in Dentistry.Over the course of the week, I was able to spend many hours with both Dr Thomas and Khalid listening to them, and talking with them about Dentistry. More importantly I learnt that at BVSS the patient comes first above all. It was incredibly rewarding to be able to watch make a patient feel less intimidated by the dentist and get rid of the stigma that 'the dentist is an awful place to be.'As one patient put it Bank View smile studios is a hidden gem in Blackburn. So I would definitely recommend Bank View smile studios to everybody and I have actually joined the practice my self due to the incredible service that is being provided at BVSS. Thank you Khalid and Thomas for the amazing opportunity for this wonderful experience.

Lisa Allen

14:07 21 Oct 18

We came to Bank view for emergency treatment for our son as a new patient after an injury. We were offered an appointment very quickly and the treatment has been quick and he was dealt with compassion and we had great service. The staff are so caring and a happy environment makes you feel at ease. The whole family will be joining now and I would recommend them to everyone!

Asim Munir

15:27 15 Oct 18

As a work experience student I witnessed many patients who were very satisfied with the treatment plans provided by their trusted dentist. Patients were willing to travel large distances to get treated because they believed that the dentist has the best idea for what type of treatment should be carried out. I even saw 3 Patients who travelled all the way from Edinburgh in Scotland for their treatment today. All dental staff and patients were very friendly.

Aazima Vali

09:47 31 Aug 18

I have not always been a patient at Bank View Smile Studios however, since moving to the practise I have come to appreciate the excellent care and advice received from both Dentists. I jsut recently finsihed a week of work experience here and have truely come to recognise and appreciate the amount of effort and pride that both Thomas and Khalid put in to all the treatments. It is truely inspiring to watch the excellent relationships with the patients and the professional and quality care given by all staff aswell as having the opportunity to see the pleased smiles of all patients walking out the room after recieving such satisfactiory care.

Lewis Ashworth

09:19 27 Jul 18

I am Extremely impressed with the care given here. I felt welcomed as soon as I walked in the door.It was a pleasure to meet Thomas and Khalid.

Robert Chamberlain

07:45 26 Jul 18

Excellent practice and the best dentist I have been to, I would like to say thanks to all staff at the practice. The receptionists and dental nurses very helpful and friendly. The practice tried their best and fitted me in for a very fast emergency appointment before my holiday to re-bond a failed tooth Restoration. I would like to add that the failed restoration work was not undertaken by this practice, this was done by a different practice. Khalid did an excellent job of repairing the restoration taking time to prepare and also ensure excellent fit and finish and also that all bonding material was removed after to allow for flossing and cleaning. All work being done was very well explained at all stages. I would highly recommend this dentist to friends and family.

Gadget Boy

17:35 27 Jun 18

I am very pleased with the service and advice received from the Practise.I had slightly crooked teeth ( two of my teeth were behind the others and out of line ) which I was self conscious about and braces wouldn’t be covered under the NHS, however the dentist used a material to layer on top of these two teeth to give the illusion of my teeth being in line with my others. I am extremely happy and very pleased with the outcome and I have utmost confidence in the staff who are always helpful and understanding. Excellent practise overall.

Derek Carter

11:04 15 May 18

khalid has been my dentist for many years now, i couldn,t reccomend him enough. he,s done tremendous work on both mine and my partner nicola,s teeth. looking for a new dentist, look no further.

Iram Khan

14:31 10 Apr 18

Excellent Service, Passionate, Professional, Friendly StaffI decided to try Bank View Smile Studios based on the reviews and I was not disappointed. If you are looking for a new dentist or a change, this is a place to go! I would highly recommend Dr Khalid Master! I am grateful for your excellent care and high quality work. I feel fortunate to have found such a kind, caring & skilled dentist. Thankyou for taking such good care of me 🙂

Lesley Courtney

20:22 04 Apr 18

I cannot thank Thomas and his team enough for giving me the smile I have always dreamed of !! Always had a fear of dentists, but after going to Bank View on my Sons recommendation, I would not be afraid to undergo any treatment at Bank View! I have and will recommend Thomas and the team. Definitely calm and gentle dentistry. Thanks so much,keep up your excellent work!!

Umair Bax

11:03 02 Mar 18

I am incredibly pleased with the service and advice received from the Practise. I have been a patient of Dr Khalid Master for many years and find that he takes a lot of pride in his work and offers excellent advice, always in the best interests of the patient. My family attend the same Practise and are dealt with in the most professional manner. I have utmost confidence in the staff who are always helpful and understanding. Excellent practise overall.

Beverley Healy

18:17 29 Jan 18

Very friendly they make you feel at ease.had root filling didn't feel any pain.excellent.

Ruzanna Nikiforova

13:38 23 Jan 18

Never thought that visiting a dentist can be so pleasant, calm and relaxing. Very impressed with the service and polite staff. I would highly recommend this place to anyone who is looking for a proper professional dentist help.

rehana lorgat

20:46 17 Jan 18

Excellent service always, staff are very friendly and welcoming.

R K

21:51 12 Jan 18

Coming from a very nervous person, I had some bad experiences at the dentists in the past. One of the reasons I am now anxious and always ring up the dentist now, over the little of things , By this one of the best dentist I have come across. Even when I was paranoid about my teeth, they didn't hesitate to listen and see me quickly. Khalid was always very informative and patience towards me, I felt I have learned so much about my teeth. Khalid and the ladies at the dentist kept me very calm. Once again thank you for my treatment. Rimah

Khadeejah Patel

21:33 29 Oct 17

The staff are very polite and always ready to help and the dental advice is also very useful.

Jay Waring

17:34 24 Oct 17

Absolutely fantastic. After many many bad experiences with dentists as a teenager I had let my teeth get out of hand and hadn't been to see a dentist for a long time, I was looking for somewhere calm, caring and most of all someone who wouldn't judge me or my smile.. After finding bank view smile studios online and not being able to find a bad thing said about them I decided it was time to face my demons and get my teeth back on track. After meeting the most polite and genuine staff there is I was booked in for a full check up where everything was explained to me in full detail in a language I would understand. Today I have been for my first bit of work with Khalid and the results are unbelievable, honestly I can not believe that the teeth he has worked on are my own! Complete transformation with literally no pain at all! So long as I am registered here I will never be afraid of the dentist again! In fact i would even go as far to say as I can't wait for my next set of treatment to keep improving my smile! I just want to say a huge Thank You to Khalid and the rest of the team and to anyone looking for dentristy I would fully recommend you go here! 🙂

john rawcliffe

12:22 23 Oct 17

I've just been for my initial visit, I'm very impressed, everything was explained (much more than my ex dentist) and so I'm going with this dentist from now on.

Ian Gatehouse

10:13 19 Oct 17

Just had a tooth out after not going to a dentists for years. They where really good and it was painless. A much better experience than the last time I visited a dentist. MAnt thanks

harvey mcmullin

20:43 16 Sep 17

I have seen Khalid since I was 4 years old I am now 13 he has taught me how to look after my teeth and the importance of why we need to look after them I have never had any fillings or teeth taken out. I would say to all parents bring your children here and give them the best care

Lisa McMullin

14:35 16 Sep 17

Fantastic dentistry wonderful staff and service. Hygienist is so friendly and feel great after seeing her. Khalid is so nice and explains everything to you very friendly and if anybody is nervous of dentists you won't be with Khalid. I have been a patient for nearly 12 years and will not go anywhere else. My son is also with them and his teeth are very well looked after in their care no fillings or teeth extractions and he is nearly 14. Highly recommend this practice

Amelia Small

18:23 15 Sep 17

Uzair Dadabhai

19:33 12 Sep 17

I did a work experience placement here and it was brilliant. Khalid and Thomas both taught me a lot and I gained immensely from it. Thank you again to you both and all the staff who made my time here memorable

Inayah Ali

19:00 26 Aug 17

The dentists and staff here are very welcoming and friendly. Both Dr. Khalid and Dr. Thomas show a lot of care and patience during my appointments. I love coming here and I always leave with a smile on my face!

Farhan Patel

13:45 25 Aug 17

My daughter has been going to Dr Master for the past 2-3 years. Service is excellent, friendly staff & very professional. I would recommend this dentist if you live in the area.

Andy Carter

20:23 23 Aug 17

I have been a patient of Dr Master and his team for many years, Bank View Smile Studio is a great Practise, the staff clearly take a lot of pride in their work. My partner and two children also attend for regular check ups and that also offers a great deal of peace of mind, knowing that my family are all being looked after, by such a professional team. I have full confidence in them and the advice given is always clearly explained and concise. Well done and keep up the good work.

Saarah Kothia

15:54 07 Aug 17

Having recently spent a week at Bank View Smile Studios for Work Experience, I must say I'm completely blown away by the level of care that the dentists, nurses and all others at the practise give to their patients. Everyone is given control and information to decide what they want to happen with their treatment, the standards are great that all patients I saw left smiling, and overall I was completely inspired. Thank you very much, Thomas and Khalid!

Iman Imtiaz

20:29 02 Aug 17

I had the honour of doing one week of work experience at smile studios, it was an amazing experience with very welcoming andSupportive staff and 2 very knowledgable dentists. Thank you Khalid and Thomas for a very informative and enjoyable week, I will never forget this experience and thank you for giving me a real insight into dentistry.

David Mckay

17:43 18 Jul 17

A lovely, thoughtful, practice who care for their clients. I don't know of any other practice who would send out birthday greetings and get well cards.

John Simmons

11:17 11 Jul 17

Can't fault this Dentist, helpful and friendly. Almost a pleasure having my teeth fixed here 😉

Samia Zaka

12:32 13 Jun 17

I couldn't have been more happy to observe and learn from such professional and friendly dentists who provide all their patients with effective and informative treatments. Bankview is a fantastic practice with a passionate team willing to help at all times and I would definitely recommend to all.Thank you Khalid and Thomas for sharing your knowledge with me and for this wonderful experience.

m g

12:50 06 Jun 17

Exelent ! I have been using Bank View Smile Studios for over 4 year. Very proffesional and thorough. Great place friendly staff and mostly best care around !

Amna Shafiq

12:05 06 Jun 17

I attended BVSS in 2017 after having carried out work experience many years ago for a thorough check up and that's exactly what I got. Khalid was very informative and professional when going through treatment plans with me. He also went out of his way and stayed behind on a working day to complete my treatment as I was unable to attend during usual working hours - I've never come across such a practice who truly go the extra mile for you. Thomas was also extremely kind for seeing me at such short notice.ALL the staff from the receptionist to the dental nurse were very welcoming and friendly and made me feel at ease.If anyone's looking for a patient-centred practice in its true essence - then BVSS is the place to be for all your dental needs - nothing is ever too much effort for the staff!

Kamran Hussain

14:26 26 May 17

Each time I visit I'm greeted with a smile and the recieptionists are very friendly and greeting. The treatment is carried out well and efficiently. The waiting time is very minimal. I've been coming here for years and the practice is very good.

Philip Lord

10:48 15 May 17

Best dentist I have ever had without exception.

Aysha Sultan

05:11 15 May 17

I completed a week of work experience at Bank view Smile Studios and I can say that all staff were extremely welcoming, kind and helpful.Dr. Khalid and Dr. Thomas would always give up some of their free time to answer my questions and to explain certain dental procedures to me. I can definitely say that I learnt a lot more during this one week than during my time at other dental practices that I went to. I would certainly recommend this dental practice to new patients and to dental students ( or A-level students) looking for work experience.

Kristine Bennett

20:47 10 May 17

Very professional and friendly practice who ensure I felt involved and educated about my treatment options & decisions.

Hamzah A

17:26 09 May 17

So around 8 months ago, I called Bank View Smile Studios after hearing great things about them! My teeth were stained, chipped, damaged, and not straight! Bank View called me in for a free chat with one of their lovely staff, who gave me assurance, and confidence in their service, with a guarantee to sort my teeth out in less than 10 months. More importantly, I was promised a life changing smile that I never had by the end of it all. So the treatment started, regular flexible appointments, appointments reminded by text (which is a life saver), and everything started better than I expected. Midway through my treatment, I asked for my braces treatment to be completed with whitening sooner than the original complete date as I wanted my bright new smile before an important occasion. Bank View did not let me down and matched my needs at very short notice, I was overwhelmed by the achievement and support which is reminded to me every morning when I look in the mirror, and reminded upon the many complements I receive about my smile and teeth.Within 8 months, I had a new smile, straight teeth, white teeth, crooked teeth repaired, and a life changing experience, one which will live long in my memory. I have already recommended a number of people for treatment with Bank View who are very pleased, and I'll be sure to pass the good name onto many more.I thank Bank View Smile Studios for truly being the Calm and Gentle dentistry, as their slogan rightfully claims.Bank View Smile Studios are not just a Dental clinic, they are THE Dental clinic and a Dental clinic for the people.

Aasiya Satia

10:51 05 May 17

A wonderful practice in every possible way. The dentists are professional in the way they treat their patients as well as the receptionists being so helpful. This is by far the best practice which we have joined.

Umer Patel

16:33 04 May 17

Always a welcoming, friendly and pleasant experience.

naeema munshi

16:42 03 May 17

Being a patient here myself i have always known what a fabulous dental surgery bank view smile studio is. The moment you step in you get excellent treatment and all the staff make the experience enjoyable. However, I just recently completed a week of work experience and after watching Khalid and Thomas perform a variety of treatments and surgery I have been completely inspired. Both the dentists have excellent relationships with all their patient and give quality care to everyone who steps through the door. Thank you Khalid and Thomas for giving me this opportunity and putting effort into teaching me about your profession.

Phil

08:37 26 Apr 17

brilliant service, no waiting, really friendly staff.

adnan hussain

10:48 21 Apr 17

This is a great surgery which has staff who are caring and knowledgeable. You will not get a better service than at Bank View Smile Studios, it is a great practice.

Diane Gillibrand

17:41 20 Apr 17

I have been a patient of Thomas for some time now and I have no fear of my visits as he is very caring and explains every part of the treatment in detail. I regularly visit the hygienists who also provide excellent dental care. The reception staff are all very friendly and efficient. The five stars I have given are well deserved by this professional practice.

Humy

17:15 07 Apr 17

I attended Bank View Smile Studios for a week as part of a work experience role. I observed the dentists Khalid Master (for 4 days) and Thomas Sarpong (for 1 day). They were both brilliant teachers who answered all my questions and were always willing to offer their extensive knowledge about any topics I was particularly interested in. I learned a lot about dentistry, and greatly appreciate the experience. During my time at the practice I noticed how the dentists got to know the patients personally whilst treating them, which made the patients more comfortable as they received their treatment. Overall I would recommend this dental practice as of their excellent, 'calm and gentle' service.

Suhayl Patel

12:36 04 Apr 17

Fantastic dental practice, great experience from the first minute. Thomas and the staff make u feel welcome aswell as ensuring any treatments will be pain free (which they were). Did an excellent job of the work I needed doing and I am very happy to say the least. Would whole heartedly recommend to everyone. Once again thankyou.

Olivia Nuttall

10:58 30 Mar 17

very kind staff,make you feel welcome. Warm environment

John Sisson

13:11 28 Mar 17

As ever, quality, efficient and pleasant service especially from the receptionists. Greatly appreciated.

Angela Tanti

00:22 24 Mar 17

My visit to Bank View Smile Studios has once again given me complete confidence in the professionalism, honesty and dental care that I have received for a number of years now. This visit was was a 6 month check up which is always efficiently arranged by the dental nurses and if I find I have double booked my calendar every effort is made to accommodate me. Last visits were emergency visits due to accidental broken teeth and I was given an appointment on the same day of contacting Smile - how can anyone compete with that??? Both Khalid and Thomas are excellent dentists who attend to each other's clients if they are on holiday ( and detailed notes are made of the treatment to ensure continuity) and they are supported by an excellent team of dental nurses who are all friendly and welcoming. It seems a strange thing to say "I enjoy visiting the dentist " but the whole experience is designed to make you feel comfortable with up to date dental chairs and other equipment to ensure that every visits is a positive experience.I recommend this dental practice to anyone who values their dental health as every effort is made to explain the processes and solutions in enabling you to have a "Smile" that will give you confidence and make you proud of the care you are taking with your dental health.

Laura Hartley

10:06 23 Mar 17

Bank view smile studios is the best! Khalid gave me the opportunity to work shadow him over a period of a few months and I have thoroughly enjoyed the experience! Bank view smile studios staff and the care they provided really is a cut above the rest. I am truely thankful for all the information they have given me and the way they welcomed me into their practice. I am extremely lucky to have been able to experience Khalid at work and have him insipre me, and show me the kind of dentist that I want to be! So thanks again to all the staff you have been brilliant! 😊😊😊😊

joe brandon

20:42 14 Mar 17

First class treatment every time

John Whittaker

09:14 13 Mar 17

Having left Smile Studios Dental Practice two years ago due to relocation, Dr. Khalid Masters and his staff are still helping in the care of my teeth! Recent x-ray photographs showed anomalies around the roots of one of my teeth and my present dentist was concerned. She suggested the possibility of studying past x-rays before referring me to a specialist. On contacting Smile studios, the old x-rays were immediately posted, along with greetings, best wishes and even an invite to call in, the next time I was near.It is no wonder Bank View Smile Studios is a recent award winning practice, in extreme patient care and service. It is well deserved! As well as providing excellent dental care, its community involvement and social responsibility is also evident and ongoing, receiving another award from education and business partnerships this year, for its contribution to work experience over the past 6 years. Thank you Dr. Masters and staff, for your care, expertise, community contributions and continual patient concerns.

Hafiza Desai

16:14 10 Mar 17

Excellent service and treatment. Staff always polite. Not rushed at all, instead explain, and give advice in a very friendly manner. Find the surgery very clean and welcoming.

Richard Lishman

15:15 16 Feb 17

Dentistry at it's finest.The words that appear in your Practice "Calm and gentle dentistry" are certainly true when visiting this outstanding dental practice.I cannot emphasise enough the professionalism shown by the team at Bank View Smile Studios.Entering the practice, you are greeted courteously and politely with a friendly smile and chat from the staff.Khalid explains in detail the treatment and procedure he is about to undertake. The treatment due to his expertise and the use of the latest high quality dental equipment is painless.The hygienist also provides a professional service and care and is highly recommended.It is very gratifying to know that you have total confidence and trust in all of the staff at the Bank View Studios, especially those professional people who leave you with a smile on your face.This practice is very, very highly recommended.

Dawood Ibrahim Patel

21:10 31 Jan 17

Khalid and his team at Bank view always consistently deliver excellent and personal service.Khalid is very knowledgeable in his field of expertise and will always devote time to explaining what is going on with your teeth.Keep up the fantastic work Bank view 🙂

simon smith

09:57 28 Jan 17

Really pleased with calm and pragmatic experience Khalid and his team always provide for my elderly mum who is riven with Alzheimer's, latterly with a painful dental bridge.This approach benefits patients and minimizes any potential stress.Well done !

Javed Saddique

17:50 19 Jan 17

Excellent service, staff always pleasant and welcoming, highly recommended

Nicola H

18:48 05 Jan 17

This is a 5 start practice.From the moment i walked in i was made to feel very welcome by all.I did visit two other practices for consultations for brace treatment but i didn't feel comfortable with them. I just popped in to see the staff at bank view and from the welcoming approach i instantly felt at ease.All the staff are so friendly in person and on the telephone.I have been seen by kahalid and Thomas who have both always been fantastic.This is a very relaxed place to visit and during my brace treatment I actually looked forward to my appointments. I have been with bank view studio for a number of years and will continue to in the future. If your looking for a professional practice thats takes pride in everything they do, then bank view is for you. Mrs Nicola Posteraro

Timothy Holt

20:27 29 Nov 16

Went there today for a straightforward regular examination. The whole environment was very welcoming, the friendly staff were all very efficient and reassuringly calm. My dentist was very thorough, checking every aspect of my mouth and he explained everything to me as he went along. Fortunately I got a clean bill of health. I will definitely go back again.

Bethany Ashcroft

14:24 26 Nov 16

A patient for years and always a good service. Khalid is always readily available for advice and help. Hygienist is lovely too. All staff helpful and smiley.

Suhail Kowariwala

10:42 26 Nov 16

Highly recommended. Thoroughly professional, knowledgeable and friendly. Feel at ease each time and our families teeth and gums have never been better or looked after better. It is the benchmark of how a dentist visit experience should be.

Kevin Pickering

12:45 14 Nov 16

Just been for my 6 month check and visit the hygienist and once again a very pleasant experience. Alway a cheerful greeting at reception it really does make going to the dentist a pleasant experience.

Susan Hawthornthwaite

09:44 27 Oct 16

Attending an appointment is always a pleasure. Reception is a calm and welcoming place and the dental nurses are always pleasant and friendly. Khalid explains everything in detail and is very thorough. My dental health has improved under his care. The hygenist is equally impressive.

Hafsa Ali

11:19 25 Oct 16

Great dental practise to carry out your work experience at. A real insight given into the dental field by DR Khalid and everyone is very friendly.

Mary Walmsleu

15:12 22 Oct 16

Another brilliant experience, just had my 6 monthly check up. It is an absolute pleasure to attend this practice. All the staff from my dentist Khalid Masters, who has been looking after my teeth for many years, to the wonderful receptionists, hygienist, and dental nurses, do a magnificent job of putting you at ease and making the whole experience one which you look forward to repeating. I cannot recommend this practice highly enough. Extremely professional, caring and very friendly.

Mohmed Leli

15:55 21 Oct 16

Kahlid is a very professional, friendly and helpful and excellent dentist's who will put any nervous patient at ease. My kids look forward to there visit to the dentist evey time.

Chris Dewhurst

15:29 24 Sep 16

Helen Wright

17:37 21 Sep 16

A caring and professional practice, friendly and helpful staff and two excellent dentist's who will put any nervous patient at ease. My children LOVE a visit to the dentist 👍

Uwais Patel

08:28 16 Sep 16

Hayley Bolton

11:31 05 Aug 16

A friendly and caring dental practice with two highly skilled dentists. The staff are always helpful and nothing is too much trouble. High quality work with a smile.

Gulamali Masters

18:48 30 Jul 16

Outstanding standards and brilliant service. The kids really enjoy going to visit the dentist.

Claritel Ltd

15:38 31 May 16

As Bank Views telephony supplier, we feel their approach to providing a very professional, forward thinking service to all customers is second to none, you will always be able to speak to someone and the phones will never ring engaged.Bank View Dental have invested heavily in their systems and processes which which really shows when you call in and speak to their reception which is manned 24/7 now that will not only benefit them and their customers now, and in the future.

Mark Gray

10:06 09 May 16

This is an outstanding Dental Practice, having had several treatments over the past few years i can justifiably say the dentists here are superb and that there is a great group of people from receptionist to hygienist who help take all the worry out of visiting the dentist.

Lesley Haworth

14:27 05 Apr 16

As a new patient - and a dental phobic for thirty years, I have found it quite an amazing experience. Thomas (and everybody else who I've met) is great and very understanding. I wish I had found these years ago. Here's to my knashers very soon! Thanks again.

Hannah Pearson

16:03 03 Apr 16

Professionally run practice with a supportive unit of staff! Warm & welcoming in every way, with BOTH dentists listening and meeting all your needs and expectations 🙂

Tariq Mohammed

20:50 06 Dec 15

A very welcoming clinic with superb service and excellent standard of treatment.

Mike Leach

10:23 19 May 15

Excellent dentist, friendly staff