Patient Feedback

Paul Oliver

15:38 15 Sep 20

The worse bit for me is extraction but kalid put me at ease highly recommend this dentist he explained everything and now I'm painfree

sazeda patel

12:32 15 Sep 20

My tooth chipped last year, I mentioned to Dr Khalid who suggested a few options and I then did nothing for months- the chip only got worse. That put me into gear to seriously consider the treatment plans, so I was given 3 options, focusing on 3 different prices. I looked at these and thought- wow that’s a lot of money. Let me consult Dr Google. I then looked into treatment abroad and was considering it, when Covid struck and my teeth needed urgent treatment. Anyway, I contacted the surgery and chose an option. Everyone, I kid you not. Best decision made. My teeth are saved. The work is insured. Khalid went the extra mile for me, and I am so pleased with the results (I also heard some horror stories on work abroad). Khalid is all about using what you have and trying to keep that, as well as prevention. He doesn’t take the cheap, cheerful and speedy route. So... if your like me and trying to look at options- be sure to speak to khalid BEFORE treatment abroad. It’s worth it- you are worth it. They have so many payment options too. Glad I didn’t go for Turkey teeth 😂

Maggie Ainslie

21:55 04 Sep 20

I am halfway through my dental journey with Khaliq at Bankview and I could not be more pleased with the service I have received. For the first time in over 20 years I can clean my teeth using cold water instead of warm without any pain, I can eat food without fear of pain or of loosing teeth which is fantastic! Khalid has repaired my troublesome gum recession and painful exposed dentine on every tooth, he has also replaced two very overfilled beyond repair molars, all with minimal pain and very little fuss. Khalid and his staff take time to explain every stage fully and tailor their service to your needs. I have no hesitation in recommending Bankview Smiles to all my friends and family. The next stage of my dental journey is more about the cosmetic side of dentistry and giving me back my smile by replacing two old veneers and having a mixture of veneers and composite veneers fitted. After struggling for so many years I am so relieved to be in the safe hands of Bankview Smiles.

Hasan Hayat

11:28 15 Aug 20

They made appointments feel easy and comfortable! Thanks Dr Khalid! I’d recommend them again and again.

Akil Ahmed

21:22 07 Aug 20

I wanted to say a big thank you to Khalid and his team for the care, professionalism and the attention to detail they showed my daughter. I was really impressed with the service and can not recommend them highly enough. It was great to see someone taking pride in their work and delivering. Thank you

Ellie Kirk

15:30 04 Aug 20

Came here for an emergency appointment and saw thomas.. What a lovely guy... Thank you so so much my crown feels brand new. I also have a bit of confidence that my teeth can look nice again. Thank you so so much

Nazima Haji

19:44 02 Aug 20

I started my journey with Bank View with broken, missing, decayed teeth. Teeth that would just crumble by brushing them. I plucked up the courage to make an appointment to start my journey for beautiful teeth and i walked out 10 months later with the biggest smile and wondering why I had left it this long. The receptionists are all so friendly. I cannot thank Khalid and Hannah enough for what they have done. I've had extractions, root canal work, crowns and implants and during the appointments never felt and pain.I smile so much more now and so grateful for everything. It really is a calm and gentle dentistry.

Karim Rezk

18:54 07 Mar 20

I had a great experience at Bank view clinic. The staff are all very helpful and friendly. They are efficient and highly qualified in delivering a superb care. I had a procedure with my teeth and it was really great and different from what I had before for the same problem, pain free all through and Thomas , the dentist , was extraordinary and beyond in his skills, reassuring the patient & explaining everything in details. I would highly recommend them

Shaheen Ally

15:15 21 Feb 20

My kids attended for a routine check up today. Great, friendly service as ever from Khalid. If your child is apprehensive about visiting the Dentist then do visit Khalid as his calm and reassuring manner makes all the difference. Highly recommended .

Susan Wolstenholme

11:37 07 Feb 20

A dentist I totally trust, had implants, veneers and crowns done now over 10 years ago and still as strong as ever. Khalid always has time to chat/advise and now my baby boy has seen him twice in his first year to get used to the positive experience of a dentist. Again he took time to explain baby dental care! The whole team is always positive which I think it spreads to the customers ... and he never runs late !

Sufyaan Dudhwala

14:46 29 Jan 20

Great service and very professional throughout. Thomas and his assistant did an excellent job in such a short time, would definitely recommend to others.

Zeshan Tahir

10:15 28 Jan 20

A really good practice restores faith in dentist! Dr Master was very informative and the team are really friendly.

Carol Costello

18:36 17 Jan 20

Katharine Whitaker

09:52 07 Jan 20

sharing this on behalf of my Mum who has been a patient for years, and who greatly appreciated the emergency appointment she needed recently,

Faatimah

16:00 31 Dec 19

farzana ibrahim

16:19 20 Dec 19

Excellent professional people. Dr khalid is very friendly and professional dentist. Thanks for everything.

Erika Nagygyorgy

21:25 19 Dec 19

We call them friday night about my son have terrible pain. They said they will be call back us when the dentist is open saturday morning 9:00We are waiting after we call them again and begging to them the situation is emergency.They said again, will be call us... Until now they don't call us, and more bad thing is they let us waiting and nearly we lost the other emergency dentist booking because of them So I want to say very poor service

Ian Hudson

12:30 10 Dec 19

Well where do I start. I suppose at the beginning would be good.Here goes.15/04/2019.... Finally after avoiding the dentist for many years I plucked up the courage and called Bank View. Rather nervously (In fact very nervously) the first appointment was in the diary.To be honest I didn't sleep well a few days before as I was still in the days of old dentistry (the dreaded gas mask and all that).Anyway with my partner holding my hand for support I was dragged into Bank View for the first time shortly after the phone call.It was here where I met Khalid for the first time. He took the time out and gave me a through inspection and finally we had a plan, a plan to bring my confidence and self esteem back.After numerous visits (I finally did pluck up the courage to go to the dentist without my partner holding my hand 🙂 )I have walked out of Bank View today with the confidence the courage and self esteem I was lacking (10/12/2019).The staff the dental nurses the hygienist the whole surgery are amazing.My advise would be don't avoid the dentist, as I did. As after the last few months I do feel as comfortable in the dentist chair as I do sat at home on my sofa.Many thanks to you all and have a great Xmas and New year.... You are all game changers.Well recommended.I Hudson.

AV

23:45 08 Dec 19

David Riding

09:29 08 Dec 19

A very pleasant experience, the staff are excellent.

Jacqui Davies

18:23 18 Nov 19

5 Stars Given for a 5 Star Service every time I visit. The staff are so lovely and Friendly and that makes you feel at ease instantly you walk in the door. My Dentist Khalid is fantastic, professional and very caring by the way he explains everything so precise, nothing is too much trouble. Very very highly recommended..

Stacey Collier

10:23 14 Nov 19

I have been a patient at Bank View Smile Studios for nearly 2 years, the treatment and customer service I receive is always excellent. Would definitely recommend to anyone who is nervous about attending the dentist as their motto is “calm and gentle dentistry”.

JP Delta

10:14 14 Nov 19

Great dentist! I've always seen Thomas and he always does a fantastic job, best dentist I've ever had and I've had my fair share!

Uzma Begum

18:33 05 Nov 19

Thomas and his assistant Claire were fantastic, they made each of my visits to the dentist very comfortable and fear free. As a child I used to hate visiting the dentist but this is the first dentist I have been to that has been amazing. Thomas was fantastic with my braces and made me feel better with my braces which I was dreading. I would highly recommend them to everyone

shuaib hamid

09:03 05 Nov 19

Very good and knowledgable dentist, left me feeling healthier and more knowledgeable on oralHealth than ever before

Rizwan Patel

23:11 17 Oct 19

Dr Khalid’s a great dentist my whole family love him. He’s done such a fantastic job with my teeth and got rid of a problem that had been bugging me for a decade. The staff at the practice are great too. So friendly and welcoming from the moment you walk into the surgery. No wonder you receive all them awards and get recognised nationally.Keep it up!

Eric Thompson

10:17 17 Sep 19

Very professional, kind and considerate dentistry. Many thanks for your care.

Zainab Patel

11:55 13 Sep 19

I've just completed my work experience at Bank view Dental. Overall , this practice can definitely be recognised for their welcoming and professional atmosphere through their interactions with patients and colleague around them. This experience has secured my motivation to study dentistry in the future which was reinforced from Dr Khalid and Dr Thomas's helpful guidance along the course.Many Thanks for this incredible experience

Z M

14:09 30 Jul 19

I came for work experience, Dr Khalid was eager to teach about dentistry and provide a challenge and i learnt a lot which would benefit my uni application.

Ciara Hickey

16:04 26 Jul 19

Excellent staff and atmosphere.

Saj Bax

09:40 26 Jul 19

Great service all round. Khalid is great with the kids, has a very understanding approach with them. His mannerisms are second to none.The whole atmosphere of the practice is welcoming and professional.Thank you and keep up the great work.5 stars well deserved!

Fariha Khanom

08:32 26 Jul 19

Bank View Smile Studios is by far, the most professional and hard- working practice that i have attended. It was a real privilege to have a weeks worth of experience here as i was able to witness first hand the level of care and diligence that this practice provides. I saw how Khalid treated his patients with respect and ensured that they knew exactly what was happening with their teeth during the course of their treatment. Home care hygiene is emphasised a lot in which Khalid uses interdental brushes, flosses and 3D models to demonstrate to all patients, young and old, to what they can do to help improve their oral health. The dentist is also supported by incredible staff members that are very kind and friendly. I liked how they always interacted with the patients at reception to make them feel comfortable and at ease. Especially in cases of embarrassed or anxious patients, Khalid and his team were able to relate to them and establish a common ground where the patient is confident in the practice’s abilities to create a happier, more relaxed version of themselves. This practice is most definitely suitable for all ages and i would highly recommend as my own experience at Bank View Smile Studios was absolutely wonderful!

Mustafa Hussain

10:13 23 Jul 19

The best dentist around fantastic service and efficient. And would definitely recommend them if u need a dentist. Khalid is the man Thankyou bank view smile

james vacca

07:52 19 Jul 19

I cant thank Khalid and the whole team at Bank View enough for all their amazing work. From the first moment I walked in the place every one of them were fantastic.I was after getting braces to sort my wonky teeth out for my upcoming wedding. I found Bank View through NHS choices and they had a very good reputation. Even though I wasn't in the immediate area, I still felt it was the right choice and I wasn't wrong in my judgment.I went into the process just wanting straight teeth, that's all I wanted. I left with not only a newfound appreciation for my overall oral hygiene but a slight passion/obsession over it.This was all down to Khalid and his meticulous approach to not only the physical aspect of dentistry but the education aspect to it all. At no point did I ever feel pressured or nervous about any of the treatment, even though I was no fan of the dentist.Ultimately, I cannot recommend Bank View highly enough.

Lynda

15:44 14 Jul 19

If you are embarrassed about the state of your teeth or nervous about visiting a dentist, I would definitely recommend an appointment at Bank View Smile Studios.Calm gentle and non- judgemental dentistry is what is promised and that is exactly what is delivered along with a professional but friendly, welcoming and caring service by all the team . They are all brilliant and put you at your ease as soon as you walk through the door. I first came to the surgery a few months ago after, for various reasons, not having visited a dentist for about 8 years. My teeth had deteriorated badly and as things got worse , the greater my anxiety about visiting a dentist had become. I was ashamed of the appalling state of my teeth and infected gums and the reaction of the dentist was one of my main fears. It really helped that, having finally plucked up the courage to ring and explain that I was nervous and would like to speak with someone before I saw the dentist, I was given an appointment for that day to go to speak with Kathy one of the smile advisors. Having listened to my concerns, Kathy suggested that it would be helpful for me to meet the dentist straight away. That was exactly right for me as it meant that I was enabled to overcome one of my main anxieties at that first appointment. As promised Dr Khalid didn't criticise me at all and at no time during my treatment was I made to feel uncomfortable or judged for the state of my teeth. Quite the opposite, he showed understanding, patience and care at all times. That was so important to me. He is a very skillful dentist. He carried out the necessary extractions quickly and painlessly despite the fact that many of my teeth were broken down to gum level. He very skilfully restored a tooth that I had thought beyond repair and closed a gap between my 2 lower front teeth which had been a source of embarrassment for some time. I knew I was going to need dentures and was concerned about how they might look but Dr Khalid and his technician have crafted dentures which I look really natural. I am very impressed that he was able to do that with very little evidence of how my teeth had looked originally! Quite a challenge! It is an added bonus that the colour of my teeth has also been lightened.Throughout my treatment I have felt comfortable with and very confident in Dr Khalid. He always explained what he was going to do and the outcome has been just as he promised.Before coming to the practice, I had been embarrassed when speaking to people and would always try not show my teeth when I smiled. l now feel much more confident in speaking to people and it is lovely to be able to smile properly again and, also, not to have the worry of what will happen next time I visit the dentist. Thank you so much to all the team - you're all brilliant! I wouldn't normally write such a long detailed review but I just hope it might help someone who is perhaps feeling the same way that I was to take that step to ring and make an appointment. I'm certainly very glad that I did and only wish that I had done it a long time ago.

Muhammed Yamin Ali

15:53 10 Jul 19

Im currently doing a work experience placement at Bank View Smiles Studios which has allowed me to witness first hand the remarkable service which is on offer at this practice. Everyone is welcoming and genuinely cares about each patient, making for a wonderful atmosphere. Not to mention the highly skilled dentists who not only provide an easy, comfortable experience for the patient but give quality care that i have not seen at any other dentist. I cannot recommend this practice enough and i am thankful for the opportunity to do my placement here.

Joan Gardner

17:12 05 Jul 19

My first visit was an emergency appointment due to a gum infection. I was extremely nervous due to previous bad experiences when I was younger. I saw Dr Khalid Master who prescribed antibiotics and took x rays. I needed to have two extractions and worried until my next appointment. I can quite honestly say he is the best dentist I could ever have wished to meet. Extremely professional and most patient and caring. I had my extractions on a Monday which were totally pain free and returned three days later for an impression and one day later I have a fitting which has exceeded all my expectations. Again all pain free and for the first time in ages I can smile with confidence. I am absolutely delighted and can not recommend Khalid and his team highly enough. Fantastic service.

Sumaiya P

06:28 28 Jun 19

Aliyah Patel

22:26 30 Apr 19

Bank view smile studios is by far one of the best dentists in Blackburn I did 1 week work experience and it was the best thing ever! All the staff were so kind and welcoming couldn’t ask for anything better! Dr Khalid was absolutely amazing couldn’t thank him enough!! The amount of support and help he gave me was unreal! He gave me a very good insight and understanding of the dental world and couldn’t thank him enough! He made my experience at the dentist unreal, I can’t thank him enough! He did a lot to help me and his knowledge and understanding in dentistry proved a lot! Thank you once again for having me and thank you and the dental team for the support!!❤️❤️

Humairaa Mulla

20:27 30 Apr 19

I have recently finished my braces treatment at this practice. Dr Khalid, the dentist, was amazing and was thorough in explaining the procedures and made me feel very much at ease. I am absolutely over the moon with my smile and as a result of the fantastic results achieved, and the friendly atmosphere created by the dentists as well as the receptionists, I have decided to join the scheme as a private patient. I cannot recommend this place enough to anybody who is wanting to undergo treatment or is wanting to join. Thank you for allowing me to smile with confidence again.

Ridwan Khonat

12:18 16 Mar 19

Absolutely fantastic service provided by Dr Khalid Master this morning.The staff were pleasant and professional. I would highly recommend this practice.They are not only one of the best in Lancashire, but in the UK. Thank you

Douglas

21:54 04 Mar 19

The staff are excellent and there's always a friendly and welcoming atmosphere! Thomas did a wonderful job for my six month smile treatment that we recently completed and I'm thoroughly delighted with the results, and very thankful for the wonderful service! Highly recommended!

Zainab Chohan

18:35 18 Dec 18

Bank View Smile Studios is an amazing dental practice. I am a biomedical science student, who is hoping to start my graduate entry Dentistry course next September and BVSS kindly gave me the opportunity me to carry out my work experience at the practice. I am observing for a week, however in just the last two days I have learnt more than I could have imagined. I have been working with Dr Khalid Master and dental nurse Hailey and I can honestly say that their work on the different procedures is tremendous. The techniques used are very advanced and that is why the best results are achieved and the patients leave the room smiling. One of the new methods used ensures anaesthetic injections are pain-free - which I thought was impossible! The full dental team are very friendly and informative. Dr Khalid explains each treatment to every patient in detail and the advice he gives is invaluable. They definitely live up to their logo- calm and gentle dentistry. I hope that in time, I will also be a qualified dentist, who provides this high level of care. I will certainly be joining the practice myself. I would highly recommend this practise to everyone, I am sure that you won't be disappointed!

Tahira Akbar

16:54 11 Dec 18

Absolutely excellent dentist. Dr khalid made me feel at ease. Has given me an amazing smile and given me so much confidence. Excellent staff, so friendly but also high quality work. Super happy 😃

Jakub Swiecki

12:33 30 Nov 18

M_08 V

00:39 14 Nov 18

I'd like to thank Khalid, Thomas and everyone in the Bank view team to give me the wonderful opportunity to take part in work experience. It was a great experience and made me even more sure that I would like to pursue a career in Dentistry.Over the course of the week, I was able to spend many hours with both Dr Thomas and Khalid listening to them, and talking with them about Dentistry. More importantly I learnt that at BVSS the patient comes first above all. It was incredibly rewarding to be able to watch make a patient feel less intimidated by the dentist and get rid of the stigma that 'the dentist is an awful place to be.'As one patient put it Bank View smile studios is a hidden gem in Blackburn. So I would definitely recommend Bank View smile studios to everybody and I have actually joined the practice my self due to the incredible service that is being provided at BVSS. Thank you Khalid and Thomas for the amazing opportunity for this wonderful experience.

Lisa Allen

14:07 21 Oct 18

We came to Bank view for emergency treatment for our son as a new patient after an injury. We were offered an appointment very quickly and the treatment has been quick and he was dealt with compassion and we had great service. The staff are so caring and a happy environment makes you feel at ease. The whole family will be joining now and I would recommend them to everyone!

Asim Munir

15:27 15 Oct 18

As a work experience student I witnessed many patients who were very satisfied with the treatment plans provided by their trusted dentist. Patients were willing to travel large distances to get treated because they believed that the dentist has the best idea for what type of treatment should be carried out. I even saw 3 Patients who travelled all the way from Edinburgh in Scotland for their treatment today. All dental staff and patients were very friendly.

Aazima Vali

09:47 31 Aug 18

I have not always been a patient at Bank View Smile Studios however, since moving to the practise I have come to appreciate the excellent care and advice received from both Dentists. I jsut recently finsihed a week of work experience here and have truely come to recognise and appreciate the amount of effort and pride that both Thomas and Khalid put in to all the treatments. It is truely inspiring to watch the excellent relationships with the patients and the professional and quality care given by all staff aswell as having the opportunity to see the pleased smiles of all patients walking out the room after recieving such satisfactiory care.

Lewis Ashworth

09:19 27 Jul 18

I am Extremely impressed with the care given here. I felt welcomed as soon as I walked in the door.It was a pleasure to meet Thomas and Khalid.