Patient Feedback

A J

09:24 11 Nov 21

The best Dentist in Lancashire by far and the first Dentist I've been to where I don't feel terrified whenever I go for an appointment!.Easy to talk to all the staff there, flexible with timings and appointments, treatment is top notch and payment is easy and spaced out so it's never a worry.Calm, relaxing environment as you have work done plus they talk you through every step and work with you rather than treat you as a number.

Charles Wallis

20:31 30 Oct 21

I recently completed work experience at Bank View Smile Studios and cannot praise the entire process enough. It has done so much more than just tick a box on my application: it has made me reflect on my experiences, given me an insight into the career and prepared me for interviews. The entire team were very friendly and welcoming and Dr Khalid was so passionate and gave me plenty of opportunities to learn and ask questions. The patients were equally nice and clearly at ease in the hands of the Dr Khalid and Hannah. It was a privilege to gain experience at such a high calibre practice. Thank you for having me!

Cathy Robertshaw

15:41 26 Oct 21

Dr Master and his team were recommended to me, so I decided to change my family to his surgery. I am so pleased we did, The entire team are so helpful and patient and welcoming. Dr Master has done a great job on my teeth, and explained so much to me about healthy teeth which I was unaware of. I am no longer anxious about a trip to the dentist, and I would massively recommend Bank View Smile Studios. Thank you so much to the team for all you have done so far. Ultimate professionals.

Habibah Jalgaonkar

12:12 25 Oct 21

I completed work experience with Dr Khalid Master; he truly went above and beyond. I received a placement after being recommended by my uncle who is a colleague of his. I had to fill in a pre-dental work experience form which requires research into the realities of dentistry and attaining a place in dental school as well as a thorough reflection of why dentistry would be for you. I expected to be sat observing and to gain a feel of dentistry through watching however, this was not the case : the experience was extremely interactive and I was taught many things about the teeth and the processes I was watching in between patients. He also sacrificed time to allow me to make notes during lunch and after hours. For example the types of fillings, different dental specialties or on charting ( a variety of different aspects.) I was shown in x-rays, pictures and in real life the before and afters of the procedures and difference dentistry makes. In addition to this I was taught about the business/ financial side of dentistry and the different ways in which the NHS and Private sectors of dentistry pay which was extremely useful. I will be writing a report using everything I have learnt and further research from guided homework questions in order to consolidate my learning which Dr Master will check over. I could not be more happy!

AP

18:42 22 Oct 21

I had Completed 2 days worth of work experience at Bank View Smile Studios and can undoubtedly say that these guys are the best team of professionals working in a field they are 100% enthusiastic about.Having spent a day in each surgery (Dr Khalid Master and Dr Thomas Sarpong) my knowledge in the dental department has been developed largely.An immense thankyou to all of the astounding members of the team and a special mention to:Dr Sarpong-who instilled in me the importance of a patient-dentist trust element and building relationships within this, something that a usual dental practice are not so fond about.Dr Khaled-Who taught me about his career and dentistry as a whole, to a great degree.Dr Khaled’s motto of ‘calm and gentle dentistry’ was completely genuine and true; something even the patients will definitely agree with.Bushra-Bushra the dental nurse in Dr Khaled’s surgery aided me with my understanding and was very friendly and outgoing. Bushra also gave me a heads up before every procedure on the equipment used in the surgery which assisted me with my note making.Sarah-Sarah is a Dental nurse who worked in Dr Sarpongs surgery and again was very outgoing, genial and a joy to work with.The real tooth fairys^Thankyou for this fantastic opportunity.I hope to see and work with you in the future.A practice I would recommend without hesitation!

K S

23:46 20 Oct 21

Best dental service!I am so so glad i decided & booked consultation with Dr Khalid after searching on google & social media..i went to Dr Khalid with so many gum & tooth problems specially not visiting regular dentist checkups during covid times , other than my gum & tooth issues i had front teeth chipped discoloured twisted and gap which i wanted to sort out since 10 -11 years.. Dr Khalid is amazing doctor and takes every little problems very serious we talked thru all little details about different treatments for good hours ,Dr khalid explained everything to me and came to a best plan and decided to fix first all gums issues then come to smilemakeover at the end.And i was very nervous about pains but honestly i never had to go thru any pains during or even after treatments .. just a little soreness a day.Had my home whitening kit as well which is very easy to use at home and not had to wait long to see the results within couple of weeks.Now i can smile & laugh with full confident.And of course not to forget her assistance lovely Bushra ,she is very sweet girl , always smiling & welcoming.I always felt so welcome everytime i entered for my appointments ..Dr Khalid’s got amazing staff & good team. Actually for me its Bankview Smile Family 😁Thank you So much

Sana Saeed

16:02 14 Oct 21

Lovely staff who make you feel at ease, Sarah and Claire both made me feel comfortable whilst I was undergoing treatment.As a dental nurse myself I would truly recommend this practice.Thomas is an excellent dentist and I am very pleased with the outcome of my teeth!Thank you so much once again😊

joe croston

15:54 05 Oct 21

From start start to finish an amazing service. Exactly what they say; calm and gentle. Couldn’t recommend enough.

Donna Langford

21:08 30 Sep 21

After having a bridge done, teeth whitening and my front teeth making shorter and my gap filled by khalid ( an amazing job btw, I get lots of compliments on my teeth 🙂 ) I introduced my mum who is in her 70’s to khalid as she had issues with the last dentist she was at, they practically ruined her teeth, she was never happy with her dentures, they never fit right and they were really uncomfortable so khalid worked his magic and managed to make the perfect fitting dentures, she also had a tooth removed, she was petrified but he was very calming and reassured her that he will be as gentle as possible, all I can really say is khalid has a really great bed side manor and he’s really made my mums teeth the best they can be, I’m really happy with the end results, thankyou khalid for doing an amazing job 🙂

Moh Lehri

08:46 14 Sep 21

I had delayed my root canal treatment for 2 years! however, I wish I had got it done earlier at Bank View Smile Studios.I hate visiting the dentist like many people, but I was dealt with professionally and Khalid made sure i was comfortable before the procedure began.I can reassure you that the root canal treatment carried out by Khalid was pain-free and smooth.Please do not make the same mistake I did by delaying my root canal treatment for 2 years because it led to horrible tooth pain!Honestly, do not hesitate for any treatment, you are in good hands with the team at Bank View Smile Studios.

Raabia Sardar

14:07 10 Sep 21

Amazing experience visiting BVSS for my dental treatment. Somia provided excellent service with a calm and gentle manner and great attention to detail, taking all my concerns into consideration. I am thoroughly pleased with the final outcome and can finally smile again with confidence. Would highly recommend Somia and the team at BVSS- really friendly and welcoming staff. Thank you so much!

RM

21:45 26 Aug 21

Paid a visit for the first time and was seen to by Thomas for a check up, followed by a treatment with Lynn. Both were fantastic and really took their time and provided great advice. The practice and staff were welcoming. Overall a very pleasant experience.

Nadeem Baghdadi

22:04 24 Aug 21

Khalid Master is an excellent dentist. Makes you feel very welcome. Nice ambiance within the dentist. There is no rushing and he takes his time. would thoroughly recommend his practice. Carry on with the professionalism.

Paul Montreal

13:02 10 Aug 21

Thomas and his assistant were excellent. Gentle and skilled. Highly recommended.

Beverley Allen

10:45 24 Jul 21

I, like so many, was terrified of the dentist and found every excuse not to go. I also knew that I had a good few issues in need of resolving and I wanted to save and protect my teeth and smile at all costs.From my first visit with Thomas, I felt relaxed, comfortable and confident and have spent the last few months returning for various treatments and came away each time with excellent results.Everything is explained in full detail, all questions answered and I can say I have never experienced a moment's discomfort whilst undergoing any procedure from root extraction to root canal. Thomas is always kind, warm, cheerful and the whole team at Bank View beyond excellent in every respect!I have recommended this dental practice to everyone and cannot recommend highly enough. I no longer fear the dentist and that is a fantastic thing. I'm back to using my full smile as much as possible. In fact, I'm now enhancing it with the home whitening kit used by Bank View too!

Eliot Syla

08:51 22 Jun 21

Love my new teeth and smile all thanks to Thomas. Thomas was amazing through out my treatments. Xxx

Jane Law

16:37 15 Jun 21

I've been a fan of Bank View Smile Studios ever since I started having dental and hygienist treatment with them 10 plus years ago.So I was confident that my most recent treatment to restore my smile with bridgework and crowns would be good. But they surpassed even my own high expectations!My teeth look fabulous and I can't recommend this practice highly enough.Thank you Thomas and team!

Mitali Begum

19:05 28 Apr 21

For the last 12 months my husband has tried in vain to sleep in the same room with me only for him to end up having sleepless nights due to my breathing issues. He eventually gave me an ultimatum... Stop making noises or I will kill you. In my desperation for a solution I approached Dr. Khalid, and after listening to my problems, he helpfully made a few suggestions and we decided on a plan. After a couple of visits, I was given a sleeping device and advised on how to use it and care for it. That night I tried it out, it fit very nicely around my teeth without being too tight. It is also easy to clean and everything fits neatly inside the container.I'm pleased to say for the last 2 weeks both husband and I have been sleeping peacefully and he no longer wants to stab me at 2am. I only wish I had come to Bank View Smile Studios a lot sooner. Thankyou Dr Khalid not only for sorting my dental problems but also saving my marriage!!

Steven Ellison

12:03 28 Apr 21

I have been terrified of dentists all my life, but thanks to Thomas and the awesome team at Bank View Smile Studios, this is no longer the case!Everyone makes you feel welcome and at ease, my teeth were in an absolute state when I came in, but nobody judged me at all or added to my anxieties (in fact it was the opposite!).Thomas is a superstar! He came up with a plan of action to get my smile back and every appointment has been a pleasure to attend, he has explained everything in great detail and talked me through all the steps along the way!I genuinely never thought I would ever get my smile back, now i'm constantly getting compliments about how beautiful my teeth are (They really are amazing)!!!I can't recommend BVSS enough, if you're like I was (petrified of dentists) trust me, get in contact with them ASAP - my only regret is that I didn't contact them sooner!P.S. Sorry Thomas, but I think you're stuck with me now haha!

Fariha Khanom

11:36 15 Apr 21

Extremely happy with my treatment!! After being in pain for several months at a different practice, I am deeply grateful for the level of attention and care that I received at Bankview. The problematic tooth was quickly identified by Khalid and preventative measures were put in place to ensure that I wasn't in any pain. As a person who has dental anxiety, I felt comfortable and at ease as Khalid explained the procedures so I was exactly on board with my treatment plan. A lot of other practices don't bother to brief their patients so personally for me, this is one of the many things that really highlights their practice from the rest. I'm glad to have transferred to Bank View Smile Studios and I would highly recommend this practice! Thank you again to the triad of the dentist, dental nurse and reception for making me feel so welcome and I can definitely vouch that there is always support and care given here at Bank View!

Anne Asher

09:24 10 Mar 21

Excellent service , lovely staff, very gentle dentists and hygienist.

Daniel .Blackledge

17:52 09 Mar 21

I have been a patient at Bank View for near 14 years. I have just had Anterior composite restoration on my upper front teeth. Dr Somia Mohammed explained the process clearly from the outset and carried out the procedure with an amazing attention to detail, an absolute credit to friendly and professional team there. I couldn't be happier with the result.

Julie Redhead

11:01 09 Mar 21

Elaine Truesdale

16:05 04 Mar 21

I have been a patient at Bank View for many years.It's always been great dentist's and never had any concerns about the treatment I have received.Even the injections are painless !I highly recommend them.

Naj M

12:58 04 Mar 21

I normally feel like I have had a really good experience with getting my teeth cleaned at Bank View and feel like I get my £60 worth of treatment. I get my teeth done every year however this time I didn’t feel like I got a thorough clean. I actually came home and felt like i could have done the same at home if I’d used my electric brush. Not an entirely satisfying visit.Great care taken with covid safety and social distancing policies which have been introduced.

thomas peat

11:57 01 Mar 21

Zakiyya Patel

18:22 24 Feb 21

I recently completed my orthodontic treatment at BVSS and could not be happier. Thomas explained everything extremely well and took great care with my treatment. I am very happy with the result. All of the staff go above and beyond to make you feel at ease and are friendly. I am very pleased to have found a great practise and would recommend to all.

Ambreen Malik

22:41 20 Feb 21

From my initial consultation for my orthodontic treatment the service has been amazing! After a not so great first orthodontic experience as a teenager and being apprehensive having them again as an adult, Dr Thomas was so reassuring about my options available. His care and attention to detail is amazing. Truly is calm and gentle dentistry The end result is even better than I imagined it to be. I highly recommend! Also during the covid pandemic the team is working so hard and well at keeping it a safe environment. Keep up the good work!

Janet Lupton

20:55 20 Feb 21

Phil

11:56 16 Feb 21

Just to say thanks to all the team for the service given, haven’t been to the dentist for several years, having had a few bad experiences in the past, my experience here was very relaxing, from the reception staff to thomas then on to the hygienist, it was alla very pleasant experience, so glad I signed up here.Thanks,Phil.

Linda Heath

13:28 12 Feb 21

Great dentist, hygienist and staff. Knowledgeable, friendly and takes the time to listen and to explain procedures. Glad we found Bank View Smile Studio. We feel confident placing our care in their hands.

Harun Gulab

11:28 12 Feb 21

Don't know where to start all I can say that this dentist has probably been that best dentist that that have come across.khalid Is the accommodating an understanding of his Patient's He is very knowledgeable in this field of dentistry. My personal experience with the dentist has been a very good one very honest Give you the best advice possible. The staff also a very friendly at the practice and a happy to help with any queries and problems. The work he has done for me has been exemplary have no complaints about it. The whole Experience so far has been a good one Thank you bank View smile for all your help.

Jee Whiz

10:43 12 Feb 21

Professional, polite, friendly, these are just a few words, I could go on

Frank Graham

10:38 12 Feb 21

muhammed patel

04:29 11 Feb 21

I cannot thank Dr Master and his team enough! From the moment I booked my first appointment I felt welcomed by everyone at Bank View Smile studios . Just under a month ago I booked my first consultation with Khalid and have had over 6 appointments since helping me with my perfect smile. The professionalism shown throughout the whole practice is remarkable.I feel fortunate to have found a dentist like Dr Master who I can have complete confidence in due to his gentle and caring yet perfectionist approach. Excellent practice overall, I would definitely recommend.

Paul Kelly

20:39 10 Feb 21

My dentist is so good her attitude is amazing as I haven't got the greatest of teeth . Been a few years since I had a stable dentist due to family issues and the reassurance I was giving was fantastic.Thank you .

Safiyya

19:25 10 Feb 21

I had fastbraces treatment at Bank View by Dr. Khalid and his team.The staff are kind and welcoming which always put me at ease.Dr. Khalid is very professional and extremely calm no matter what comes up. He kept me well informed every step of the way. The end result was amaaazing! Woww!! It was better than i had expected. I'm really happy with my teeth and extremely grateful to Dr. Khalid and his team. A huge THANK YOU! I would definitely recommend Bank View for anyone needing dental treatment.

Susan carolan

06:54 10 Feb 21

Fabulous staff, I have been coming to this dentist all my life .

Michael Morris

17:25 09 Feb 21

Excelent dentistry well recomended

Mariyam Arif

20:06 02 Feb 21

Came to bank view for an emergency appointment after having a severe tooth ache. The dentist Somia eased my nerves and explained the process to me clearly, whilst answering any questions I had. The process was quick and pain free. Thank you Somia for the excellent service!!!

Derek Carter

18:33 01 Feb 21

khalid has been my dentist for many years now, i couldn,t reccomend him enough. he,s done tremendous work on both mine and my partner nicola,s teeth. looking for a new dentist, look no further.

Humayra Patel

16:55 28 Jan 21

Fantastic service and experience! I received my braces treatment from Bank View and am extremely pleased with my results! Throughout my treatment, Dr Thomas and all the dental staff were always professional and attentive to my individual needs; they were very informative and helpful throughout the whole process. I have always been conscious about my teeth, but Bank View has given me the confidence to smile again. Dr Thomas and the rest of the team are certified miracle workers and I highly recommend Bank View for your dentistry needs! 🙂

Bradley Z

08:24 27 Jan 21

No help at all. Booked emergency appointment for a consistent abcess on my wisdom tooth that needs pulling out. They just wust washed it with corsodyl for 2 mins and charged me £80 for the privilege which i was doing myself anyway and prescribed antibiotics instead of dealing with the cause of the problem. My theory is they wont take a problem tooth out because they dont make money on fixing a troubled tooth so they leave it in so the same problem will come back and start the same process again, Now trying to find somewhere that will pull it out for me!

Nasrin Bapu

12:29 20 Jan 21

I completed my work experience at Dr Khalid's dental clinic, and honestly the experience I received was well-rewarding and beneficial to my dental journey. With one day of experience, I was taught several aspects of dentistry, including the periodontal examination, dental charting, and also the anatomy of adult and deciduous teeth. I had the opportunity to see different scenarios and treatments taking place- Khalid showed great skills and friendly behaviour to all patients, and I am hoping one day I get to have the same responsibility in my own dental clinic. Thank you for the experience!

Julie Popham

12:11 11 Jan 21

excellent demonstration of ethical teeth cleaning

Stu & Su Davey

13:27 13 Dec 20

All the staff were very helpful and i am very pleased with the work done and I will promote Bank View Smile Studios whenever possible.Mick.

Hassan

01:00 20 Nov 20

Had my Fast Braces done here by Khalid, amazing experience and absolutely thrilled with my teeth. The staff here are kind and very welcoming which makes the experience even better! Khalid and his team are the people to go to for any problems with your teeth.

Xena Anwer

19:07 17 Nov 20

All my life I have not been able to smile with my teeth showing, I had braces when i was 15 for 5 years at Richmond terrace, they left me with a gap in my front tooth. I then got a family friend to fill that gap up. I still did not have the confidence to smile with my teeth showing. Now I'm 30 years old and decided it's about time I needed to smile with confidence. I was recommended Dr Khalid by a family member who was also his patient. I found Dr Khalid to be caring attentive and reasonable in his pricing. He understood my needs straight away and worked out a treatment plan. I wanted a quick fix and did not want braces. Although my case was complex, Dr Khalid accommodated my needs. I ended up with 8 composite veneers at the top and now have the confidence to finally smile. I cant thank you enough Dr Khalid. You are an artist.

Khadijah Patel

17:04 07 Oct 20

After trying to get an emergency appointment from several places, Dr Khalid was able to see me very promptly. Came with a chipped front tooth and left with an amazing transformed smile. Amazing service and very friendly customer service. Left as a very happy patient so definitely recommend!

Ozberger

15:38 15 Sep 20

The worse bit for me is extraction but kalid put me at ease highly recommend this dentist he explained everything and now I'm painfree